Warehouse Supervisor
Location: Aston Clinton, HP22 5WJ
Reporting to: Warehouse Team Manager
About the Role
We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities.
This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You’ll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.
Key Responsibilities
Operations & Performance
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Oversee daily warehouse operations to maximise efficiency using the WMS
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Monitor productivity and ensure alignment with operational targets
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Plan workflows, staffing levels, space utilisation, and equipment layout
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Pick, pack, and dispatch orders accurately in line with quality standards
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Coordinate safe loading and unloading of vehicles
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Maintain stock accuracy through effective receiving and picking processes
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Support cycle counts, stock takes, stock transfers, and consolidation
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Provide clear and accurate end-of-shift handovers
Leadership & Team Development
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Lead, coach, and motivate team members to achieve performance targets
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Train staff to resolve day-to-day operational challenges
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Induct new and temporary employees effectively
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Deliver KPI-based feedback and performance reviews
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Support investigations and disciplinary processes (including note-taking)
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Manage staffing levels, absence, and leave requests in line with policy
Continuous Improvement & Systems
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Act as a super user of the WMS to drive operational efficiency
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Identify inefficiencies and implement improvements
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Collaborate with Team Managers to analyse performance and enhance productivity
Health, Safety & Compliance
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Promote and enforce health and safety standards and legal compliance
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Conduct pre-shift checks and “walk and talk” handovers
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Ensure MHE checks are completed before use
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Monitor equipment usage and ensure MHE is charged and maintained
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Secure the warehouse at the end of each shift
Communication & Collaboration
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Liaise with account managers and admin teams to resolve issues efficiently
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Work collaboratively with other supervisors and managers
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Maintain high housekeeping standards across the warehouse
Additional Duties
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Carry out any other reasonable duties as required
Skills, Knowledge & Experience
Essential
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Proven experience in a warehouse supervisory or team leadership role
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Strong understanding of warehouse operations and procedures
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Excellent leadership, communication, and interpersonal skills
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Confident managing performance and delivering direct feedback
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Strong problem-solving and decision-making abilities
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Continuous improvement mindset
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Good knowledge of warehouse health and safety regulations
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Proficient in Microsoft Office and Warehouse Management Systems (WMS)
Qualifications
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Valid MHE licences (Aisle Master, Counterbalance, PPT)
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Experience managing MHE fleet and users (preferred)