Overview
Head of Commercial Excellence - This is where commercial strategy becomes reality. The Head of Commercial Excellence plays a pivotal role in delivering the Decorative segment’s growth strategy. The purpose of the role is to turn our One Deco ambitions into commercial reality - supporting our distinctive brands by embedding shared excellence and acting as a true industry challenger to deliver leading customer experiences.
Positioned at the centre of the Decorative segment management function, the role shapes how commercial and sales teams operate across brands, markets and cultures. Global consistency is balanced with brand individuality, alongside a clear expectation of tangible commercial outcomes including revenue growth, market share gain and sustainable profit improvement.
Working closely with senior leaders across Sales, Finance, Marketing, Operations and People and Culture, the role connects global ambition with local execution. Impact is delivered through influence, collaboration and data led insight that drives better decisions and stronger customer outcomes.
What this role shapes and scales
* Design and embed global commercial excellence frameworks that strengthen One Deco ways of working, improve sales effectiveness and productivity, and deliver measurable commercial results across the Decorative portfolio.
* Meaningful KPIs, dashboards and performance cadences that support confident decision-making.
* Customer segmentation and customer-centric ways of working across the Decorative portfolio.
* Development and adoption of core commercial systems including CRM, CPQ and customer data platforms.
* Partner with senior stakeholders on pricing, promotions, incentives and trading terms, supporting an industry challenger mindset and commercial ambition.
* Change initiatives that embed new ways of working and deliver measurable commercial value.
* Provide insight and direction through advanced analytics, translating complexity into clear actions that support growth and customer impact.
What sets you up for success here?
* Experience in commercial excellence, sales operations, commercial operations or sales leadership within a complex, multi-brand, multi-country environment.
* Confidence building shared frameworks that enable One Deco collaboration while respecting brand individuality.
* Strong analytical capability with experience using CRM systems, Excel, Power BI and CPQ to translate data into action.
* A collaborative influencing style that builds trust and alignment across cultures and functions.
* Comfort operating in ambiguity, balancing strategic thinking with practical delivery.
Why this role matters
This is a newly created role with genuine influence over how the Decorative segment grows and competes. The position is central to mobilising our ‘One Deco – Stronger Together’ strategy work in practice, strengthening shared excellence while allowing distinctive brands to thrive.
The role offers exposure to iconic, purpose driven brands, supportive senior leadership and a culture focused on long term value creation, people development and delivering outstanding customer experiences.
For those motivated by shaping commercial excellence, challenging industry norms and turning strategy into measurable results, this role offers a rare opportunity to make a visible impact.
Application details
Application due: 2026-03-04
Seniority and functions
Seniority Level: Mid-Senior level
Job Functions: Business Development, Marketing, Sales
Industry: Chemicals
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
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