Join Our Team as a Customer Assistant at M&S
Become a champion of our stylish products, on-trend designs, and exceptional customer service in the Clothing & Home section. We're looking for passionate, fashion-forward individuals eager to dress the nation and provide remarkable service.
Work Pattern
Week 1:
* Monday 16:30-20:30
* Wednesday 16:30-20:30
* Friday 11:00-15:00
* Saturday 13:00-19:30
Key Responsibilities
* Serve customers efficiently on the shop floor and at service points
* Maintain store cleanliness and ensure shelves are stocked
* Monitor and achieve daily sales targets and promotions
* Engage proactively with customers to understand needs and recommend products
* Build product knowledge to enhance sales and service
* Utilize digital tools to improve customer experience
Required Capabilities
* High customer service standards
* Attention to detail and commitment to quality
* Openness to feedback and self-improvement
* Effective workload management
* Strong communication skills
* Adaptability to change
* Good listening skills and positive relationship building
* Digital proficiency
Inclusive Culture
M&S is committed to diversity, inclusion, and equal opportunities. We welcome flexible working arrangements and are happy to discuss reasonable adjustments during the recruitment process.
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