Job Description
Location: Bracknell
Responsibilities
Your role will involve remotely managing a geographically diverse IPS/IDS, SSL decryption and FPC solution as part of an established team. A large part of the role will be resolving faults that are escalated by our 2nd line engineers. There is also a requirement to implement service changes to the production environment. Additional responsibilities include providing continuity between an established 3rd Line Team and the 24/7 support team, producing how-to guides and liaising with other dependent parties.
Qualifications & Skills
* A proven track record as a Network engineer in an operational environment.
* A good breadth of technical skills across an enterprise environment, ideally being able to demonstrate skills in Cisco Firepower configuration or experience with Next Gen firewalls such as Fortigate, management of F5 devices and experience of configuring multiple traffic flows through a single device.
* Self-motivation. Be able to identify improvements for process and best practice, with a drive for continuous improvement.
* Have the ability to work well within a team and develop a positive working relationship with other resolver teams throughout the organisation.
* Have good and clear communications when interacting with peers, management, other resolver teams, and customers.
* Excellent attention to detail.
* This role will require you to become security cleared to a high level. Please visit National security vetting: clearance levels - GOV.UK (www.gov.uk)
* This role requires candidates to be eligible and willing to undergo a high level of security clearance.
Benefits
* 26 Days annual leave plus public holidays (3 flexible)
* Pension – Double matching contributions of up to 10%
* Life assurance
* Companywide incentive plans
* Flexible benefits such as increased holidays / travel / dental critical illness and more
* Perks at work – employee discounts
* Employee assistance programme / virtual GP
Equal Opportunity
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. The organisation is a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter. We are committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
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