About Us:
Established in 1969, Morson Group has grown from a small start-up to a global leader in technical recruitment, with a £1.3 billion turnover. With over 30 offices in the UK and locations across Canada, the USA, Australia, and Europe, we’re proud to be the UK’s top technical recruitment agency and the 3rd largest worldwide. We're also honoured to be ranked among the Top 100 Best Large Companies to Work For!
Under the leadership of our CEO, Ged Mason OBE, who took the reins from his father, founder Gerry Mason, nearly a decade ago, we've thrived while maintaining the values that make Morson unique. We’re a close-knit, hardworking team that’s grounded in kindness, care, and collaboration. It’s why over 35% of our colleagues have been with us for over 10 years – loyalty and passion run deep at Morson!
The Role:
Morson is a principal supplier to a large rail client, with teams working around the clock to deliver vital maintenance, upgrade, and enhancement projects across the capital’s transport network.
We know that success comes from hiring great people - and we’re now looking for an Operations Support Administrator to join our team in Canning Town
Supporting our busy team, the purpose of this role is to provide an efficient and effective administration support service for the branch. Specific responsibilities include, but are not limited to:
* Monitor training and assessment requirements of contractors
* Updating certificates on the company database – certifying certificates, scanning to personnel file on drive
* Joining Instructions – creating declarations, emailing learning information & texting operatives confirmation
* Medicals – call to make appointments, email and text operatives booking confirmation, note database
* Dealing with operatives regarding issues with training and availability
* Dealing with Re-Issues of lost, stolen or damaged certificates
* ID Cards – Updating, creating, printing, scanning to drive, texting individuals to collect (Safety Critical PWT & T002/3)
* Obtaining purchase orders for courses and updating internal spreadsheet
* Chase outstanding certificates
* Training reports – send reports monthly to relevant managers
* Registering new starters on the system and sending them the application pack and reference requests and verifying their Eligibility to Work
* Checking Eligibility to Work of current operatives, as and when they are expiring
* Drug and Alcohol tests – booking operatives allocated timeslots for these to be carried out
* Carrying out Drug and Alcohol tests on the operatives (training will be provided)
Adhoc duties:
* Ensuring that the branch administration is kept up to date and accurate, with required information easily accessible
* Receiving and handling incoming queries via email and telephone
* Scanning and electronic filing of relevant documents
* Ensuring all on-site contractors’ details are entered and maintained correctly onto the appropriate system
The suitable candidate for this role will have excellent organisational and communication skills, the ability to work to deadlines, and excellent attention to detail. Previous experience in a fast-paced administration role is essential.