Job Title: Sheltered Housing Officer Reports To: Sheltered Housing Manager Duration: Initially 4 Months Location: On-site 5 days per week (West London) – Patch/Office-Based Role About the Role Join our dedicated team delivering an enhanced tenancy and estate management service focused on improving quality of life for older and vulnerable residents. This front-line role requires a hands-on approach, working directly within the community 5 days a week to provide responsive support and safeguard resident welfare. You will play a vital part in coordinating services with key partners, ensuring sheltered housing schemes remain safe, well-maintained, and responsive to resident needs. Responsibilities Deliver a comprehensive, enhanced housing management service that supports tenants in maintaining their tenancies and accessing appropriate housing and support services. Actively manage and monitor sheltered housing schemes, ensuring communal areas are secure, clean, and well maintained while balancing planned maintenance with resident needs. Coordinate repairs for residents with limited mobility, deploying handy person support to provide a tailored service. Oversee the rehousing process including property inspections, void management, arranging viewings, and tenancy sign-ups for new and transferring residents. Collaborate closely with the sheltered housing team and key stakeholders to identify improvements and develop service enhancements...