Are you a visionary leader with
the drive, expertise, and passion to deliver exceptional results?
This is an outstanding opportunity for an experienced and commercially focused
General Manager to lead the team at The Park Royal Hotel & Spa, a
premier property in Warrington, Cheshire, with excellent access to both
Liverpool and Manchester.
The
important stuff
* Highly competitive salary
* Generous car allowance
* Private medical insurance
* Group income protection & pension
* Performance-related annual bonus
* 33 days annual leave
* Complimentary health club membership (T&Cs apply)
* Exclusive QHotels discounts, including family & friends
benefits across our portfolio
* Plus, additional recognition, flexible working, and professional
development opportunities
What
will I do
We are seeking an inspiring,
visionary General Manager to lead The Park Royal Hotel & Spa, situated
in Warrington, Cheshire. This is a unique opportunity to build on a strong
foundation: a dedicated team, a reputation for outstanding guest experiences,
and well-established local community links.
Your challenge will be to
elevate these successes further, driving commercial growth, shaping the hotel’s
identity, and positioning The Park Royal Hotel & Spa as a standout
destination in the region. With autonomy over strategy and culture, you will
bring the vision, expertise, and energy required to deliver sustained success
while ensuring every guest leaves with a memorable experience.
Key
Responsibilities
As General Manager, you will
provide strategic leadership across all areas of the hotel. You will:
* Lead, inspire, and empower a high-performing management team and
wider workforce to deliver operational excellence.
* Drive sustained commercial and financial performance, consistently
meeting and exceeding business targets.
* Shape and deliver the hotel budget and sales strategy, identifying
innovative opportunities to maximise revenue and grow market share.
* Apply strong business acumen and deep knowledge of the commercial
and financial drivers of hotel success.
* Champion a culture of service excellence, ensuring outstanding
guest satisfaction, industry-leading customer scores, and a strong online
reputation.
* Anticipate opportunities and challenges, developing strategies to
maintain resilience and competitive advantage.
* Build on the hotel’s reputation within the Warrington,
Cheshire community while positioning The Park Royal Hotel & Spa
as a premier destination for leisure, spa, events, and dining.
Is
this the role for me?
You are a commercially astute
and highly motivated hospitality leader with a proven track record of
delivering financial results and operational excellence. You will bring:
* Demonstrable success in driving commercial and financial
performance within a hotel or complex multi-faceted operation.
* Exceptional leadership, communication, and influencing skills, with
the ability to inspire and unite teams across all departments.
* Strong business acumen and a thorough understanding of the
financial and operational drivers of hotel performance.
* Experience in managing diverse operations such as Meetings &
Events, Leisure, Spa, and multi-department hotel functions.
* The ability to deliver against budgets and sales strategies while
identifying innovative opportunities to maximise revenue.
* A passion for building a culture of service excellence, driving
guest satisfaction, and enhancing online reputation.
* A proactive, strategic mindset with the ability to navigate
challenges and capitalise on opportunities.
* Genuine passion for hospitality, combined with the ambition and
energy to make a lasting impact at The Park Royal Hotel & Spa
in Warrington, Cheshire.
Discover
The Park Royal Hotel & Spa
Located just
outside Warrington, Cheshire, with excellent access to both Liverpool and
Manchester, this 4* resort combines modern comfort with luxury across 146
bedrooms. Highlights include the restaurant, lounge bar and terrace, indulgent
afternoon tea, private dining, and versatile event spaces. Leisure facilities
feature a gym with cardio and weights, pool, sauna, steam room, three tennis
courts, and a relaxing Elemis spa.
What
makes The QHotels Collection different
* Hospitality with Heart: We
celebrate outstanding talent through the annual QYou Awards,
recognising colleagues whose innovation, service, and community commitment
shape our success.
* People at Our Core: We
treat employees as ‘internal guests’, fostering a culture where
individuality, curiosity, passion, pride, and teamwork thrive.
* Investing in Talent: Our
award-winning apprenticeship programmes, including the Spa Academy,
reflect our commitment to developing the next generation of hospitality
leaders.
* Green and Responsible: All
19 of our properties are accredited by Green Tourism,
supported by colleague-led ‘Green Champions’ driving meaningful
environmental change.
* Diversity and Inclusion: As a
proud Disability Confident Employer, we are committed to
equality, inclusion, and providing reasonable adjustments throughout the
recruitment process and beyond.
* Supporting the Armed Forces: We
honour our commitment to the UK Armed Forces Covenant,
achieving the Silver Award in recognition of our active support for
service leavers and reservists.
* Authentic and Distinctive: With
19 unique hotels across England and Scotland, each property offers its own
character, but every guest enjoys the warmth and memorable experience of a
true QHotels welcome.
If
This Is You...
This is more than a leadership role,
it’s an opportunity to shape the future of an iconic property
in Warrington, Cheshire, and influence its legacy. If you are ready to
lead with vision, deliver commercial excellence, nurture top-tier teams, and
create unforgettable guest experiences, we would love to hear from you.