Are you a dynamic leader with a passion for delivering exceptional service in repairs and maintenance? Our client is seeking a dedicated Planning Team Leader and a Planner to join their agile team and drive the success of their Property Care Team (PCT). If you thrive in a fast-paced environment and have a knack for managing priorities while leading a motivated team, this could be the perfect opportunity for you!
Location: Agile
Team Composition: Planners, Planning Assistant, Compliance Administrators
Rates:Planner - £14-16ph
Planning Team Leader - £18-21ph
Your Role:
As the Planning Team Leader, you will provide leadership to a geographical planning team, ensuring efficient delivery of repairs, voids, and M&E services. You'll play a pivotal role in achieving key performance indicators (KPIs) and fostering a customer-focused approach that prioritises quality and value for money.
Key Responsibilities:
* Lead and manage the workload of your team, optimising operational efficiency.
* Engage with customers, operatives, contractors, and colleagues to enhance service delivery and satisfaction.
* Supervise, motivate, and assess team performance, ensuring alignment with agreed standards.
* Oversee the administration of orders and invoices while managing out-of-hours rotas and emergency repairs.
* Collaborate with the Planning Manager on Back Office functions and strategic initiatives.
* Continuously identify opportunities for process improvements and implement effective solutions.
What You'll Bring:
* A proven track record of working in a busy planning environment.
* Experience in team supervision or management.
* Strong administrative skills and the ability to meet deadlines with minimal supervision.
* Proficiency in Microsoft packages and knowledge of property repair types.
* A commitment to delivering outstanding customer service with effective communication skills.
* Excellent communication and interpersonal abilities, adept at engaging with diverse groups and fostering collaborative relationships.
* Demonstrated experience in defining project requirements and scopes, as well as developing migration plans in line with organisational strategies.
* A proactive approach to problem-solving, with a knack for identifying potential pitfalls before they become issues.
Personal Characteristics:
* High resilience and ability to handle challenging situations.
* A positive, 'can do' attitude with a focus on continuous learning and development.
* Flexibility and openness to change, fostering a culture of teamwork and collaboration.
Why Join Us?
* Be part of a vibrant team that values innovation and customer satisfaction.
* Enjoy a supportive work environment that encourages professional growth.
* Contribute to meaningful initiatives that make a real difference in the community.
If you're ready to take your career to the next level and lead a team that's dedicated to excellence in repairs and maintenance, we want to hear from you!
Apply Now!
Submit your application today and step into a rewarding role where your leadership will make a significant impact. Let's work together to enhance the customer experience and drive operational success!
Call Cristina or email (see below)
This job advertisement is designed to attract enthusiastic and qualified candidates ready to lead a dedicated planning team in a fulfilling environment. Join us in creating a customer-focused culture that prioritises effective service delivery!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage