Job Description
Claims Executive – Corporate & Commercial\nLocation: Southampton (with potential flexibility to work from Alton, Reading, or Farnborough)\nWorking Pattern: Hybrid – 2 days in office, 3 days from home\nSalary: up to £50,000 per annum (dependent on experience)\nType: Full-time, Permanent\n\nWe are looking for a skilled Claims Executive to join our Corporate & Commercial team. This is a key role focused on managing complex and high-value claims while supporting junior team members and maintaining strong relationships with clients and insurers.\n\nWhat you’ll be doing:\n\n * \n\n Manage the full life cycle of commercial claims, including large and contentious cases\n\n * \n\n Act as the main point of contact for clients, insurers, loss adjusters, and legal representatives\n\n * \n\n Mentor and guide junior claims handlers, promoting best practices and professional growth\n\n * \n\n Investigate on-site losses and develop robust cases for swift and fair outcomes\n\n * \n\n Negotiate settlements with insurers, ensuring optimal results for clients\n\n * \n\n Analyse claims data to identify trends and improve claims processes\n\n * \n\n Stay up to date with industry developments and regulatory changes\n\n * \n\n Prepare reports and present key performance updates to stakeholders\n\nRequirements:\n\n * \n\n Extensive knowledge of commercial insurance and claims procedures\n\n * \n\n Previous experience in a brokerage setting is essential\n\n * \n\n Strong communication, negotiation and client relationship skills\n\n * \n\n Proven leadership abilities with experience mentoring others\n\n * \n\n Resilient, organised, and able to manage deadlines independently\n\n * \n\n GCSEs in Maths and English (or equivalent) required\n\n * \n\n A Levels and CII/CILA qualifications desirable\n\nWhat you’ll get in return:\n\n * \n\n Hybrid working model with flexibility and work-life balance\n\n * \n\n Opportunity to make a real impact in a supportive, growing team\n\n * \n\n Clear progression pathway and ongoing professional development