Job Description
As a Hospitality and Events Manager at Charterhouse with Holroyd Howe you will possess the following attributes and have proven experience in managing high volume events
Essential
* Proven experience managing high-volume events, conferences, or catering operations within a 5* hotel or corporate environment.
* Recent experience in event management in a similar role
* Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality.
* Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
* Calm, confident, and adaptable under pressure, capable of managing last-minute changes while delivering seamless events.
* Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities.
* Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously.
* Experience leading and developing teams, motivating staff to deliver their best performance.
* IT literate, with familiarity using hospitality booking systems.
* Strong understanding of revenue management and guidelines to maximise event profit
* Market knowledge of competitors and event industry trends
* A proven track record and ability to provide high levels of service under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
* An understanding and willingness to contribute to a 24h operational schedule when required.
* Experience working on large events circa 800 covers is preferred, but not essential
* Ability to multi-task; you will be working across a number of activities and clients with tight deadlines
* Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
* Strong operations and logistics management skills, including planning of shipments, transport
* Strong spreadsheet and budget management skills, including use of Microsoft Excel
* Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint
* Excellent communication skills – verbal and written, internally and to clients / suppliers
* Team management - management and coordination of junior team members
* Creative thinking and awareness of event industry trends
* Attention to detail and organisation critical
You will possess excellent product knowledge, strong business acumen and lead your team by example. You will have a proven track record within the industry and have experience running and leading a strong team.
Job Type: Full Time
Salary: £40,000 depending on experience
Qualifications
* Excellent communication skills, internally and externally with strong presentation skills.
* Is inspired to be a great leader and support, grow and nurture the team.
* Previous experience in delivering excellence in high volume events
* Must be self-motivated and have the ability to work independently in a fast-paced and multi-tasking environment.
* Great team player
* Proactive proven experience and able to adapt in an ever changing environment with a calm outlook.
* Possess excellent written and oral communication skills, and superior presentation skills.
* Must possess strong organisational and time management skills
* Working knowledge of computer systems (i.e., Microsoft Office) is essential
Additional Information
We pride ourselves on:
People first
We’re a company of individuals, united in doing our best for our clients.
Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.