Primary Healthcare Relationship Manager | GP Liaison Officer | Manchester | Private Hospital | Permanent | Full time | 37.5 hours per week | Competitive basic salary plus excellent benefits
Spire Healthcare is currently looking for an experienced Relationship Manager to join our Spire Manchester Hospital on a full-time and permanent basis.
Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we’re world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.
Contract type: Permanent, Full-time
Working hours: Monday to Friday 9 am to 5 pm - Some evening and weekend hours required depending on events and consultant engagement
As Relationship Manager you will be responsible to to grow Primary Care referrals (patient numbers and revenue) by making Spire Healthcare the first choice for patient referrals from GPs, Allied Health professionals such as Physiotherapists and Osteopaths and to identify and maximise business development opportunities presented by commissioning groups.
Duties and Responsibilities (not limited to):
1. Plan and deliver a Primary Care engagement programme in consultation with the Hub Sales and Business Development Director to target an agreed mix of GP practices and other primary care professionals. Devise your own time, activity, and workload to ensure achievement of monthly targets within the primary care contact programme
2. Work in partnership with central teams to plan and execute email campaigns and events using agreed processes and systems
3. Education should include clinical workshops, surgery seminars and other education events for target GPs, CCG’s and allied health professionals. Work with GP Vocational training programmes to provide education for trainee GP’s
4. Provide education for Patient groups within the catchment area
5. Maintain a Primary Care contacts database and log all contacts, opportunities and six-monthly sales data on CRM. Use contact log to produce monthly sales activity report
6. Collate GP referral data quarterly – in order to measure outcome of own relationship activity and to identify new contact opportunities
What do you need to have?
7. Face-to-face field sales experience within a corporate or healthcare environment
8. Evidence of results achieved through customer relationship management
9. Excellent communication and presentation skills
10. Good knowledge of medical terminology and working knowledge of NHS primary care infrastructure and strategy is desirable
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
11. 35 days annual leave inclusive of bank holidays
12. Employer and employee contributory pension with flexible retirement options
13. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
14. Private medical insurance
15. Life assurance
16. Save an average of £50 per month with our free onsite car park