Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. Responsibilities include:
1. Conducting comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrating sensitive communication to ensure client understanding and consent.
3. Maintaining accurate records in PIS, uploading all relevant documentation.
4. Representing the company professionally at offsite events and appointments.
5. Engaging in upselling and cross-selling at our private health clinic.
6. Proactively driving sales and exceeding targets.
7. Completing company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrating high IT literacy to manage various software systems and daily tasks.
9. Performing general housekeeping duties.
10. Upholding clinic cleanliness.
Qualifications:
* Previous Phlebotomy experience and certificate or equivalent training.
* Confident using IT programmes.
* Flexibility with working hours, including evenings and weekends.
* Exemplary customer service skills and experience.
* Ability to manage existing clientele and generate new clientele.
* Valid UK driving license.
Desirable skills include experience in a private healthcare setting, proficiency in Microsoft packages, confidence and experience working at internal/external events, and sales/retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our innovative technology and diagnostic solutions. Our staff are central to our success. We have an exciting career opportunity for a Phlebotomist at our clinic in the Holland and Barrett store in Wigan.
What does the Randox Health team do?
At Randox Health, we promote a personalized, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers to predict future health issues and identify early signs of illness before symptoms appear. This empowers individuals to take proactive health measures.
Our biomarker tracking service allows establishing a health baseline to monitor improvements over time. For nearly 40 years, Randox has been pioneering in clinical diagnostics, with clinics across the UK and Ireland, and a mobile service for client convenience. During the COVID-19 pandemic, we developed a rapid diagnostic test, which was trusted and utilized widely.
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