Reports to: Head of Commercial UK
Working Pattern: 40 hours per week, Monday to Friday hybrid-working with some travel to London-based customer sites
Salary: £49,000 to £55,000 plus company pension, incentive scheme and benefits
About The Role
Are you a person who enjoys building strong customer relationships while staying close to the numbers and driving commercial performance? Are you motivated by owning results, spotting opportunities, and making things happen in a fast-paced FMCG environment? Then this might just be the opportunity for you!
In this role, you’ll …
* Own the day-to-day performance of key national customer accounts, delivering sales, margin, and KPI targets.
* Build strong, trusted relationships with customer contacts across buying, supply chain, technical, and finance.
* Deliver joint business plans, proactively identifying risks and opportunities and taking action.
* Stay close to the numbers—using data and insight to guide decisions and drive performance.
* Support category reviews, product launches, range changes, and promotions with strong execution.
* Work cross-functionally with category, innovation, operations, and finance to meet customer needs.
* Grow your commercial capability, taking on increasing ownership and complexity over time.
You can do this if you…
* Have experience in a commercial, customer-facing role within FMCG, fresh food, or a retail-facing business.
* Understand core commercial metrics like sales, margin, and forecasting—and enjoy working with data.
* Are a confident communicator who builds rapport and manages relationships effectively.
* Are organised, reliable, and detail-focused, with strong follow-through.
* Enjoy working cross-functionally in a fast-paced environment.
* Bring curiosity, energy, and a willingness to learn and challenge constructively.
* Take ownership and are motivated to grow your capability and impact.
You’ll do this for us…
* Deliver strong commercial performance across your accounts, ensuring we meet our commitments and targets.
* Represent Vitacress professionally and confidently in all customer interactions.
* Identify and support growth opportunities that strengthen both our business and our customers’ categories.
* Ensure high-quality forecasting, planning, and communication across internal teams.
* Contribute to a collaborative, high-performing commercial team culture.
* Help us live our values—delivering quality, doing the right thing, and nurturing the future.
Vitacress Herbs
Vitacress Herbs, based just outside historic Chichester, West Sussex, is a primary supplier of Herb and horticulture products in the UK. With our 23-acre site covered in specialist glass houses, we take immense pride in our work ensuring our consumers have a fresh, quality product to enhance their home cooking or enhance their garden environment. We take pleasure in ensuring the best possible standards and we will empower you to do the same. From the way we grow our products, to the relationships we maintain with customers, everyone knows exactly what is going on. We are authentic and grounded. At the centre of everything is a trust that you can feel every day at work. From the herbs that are grown on site; to the investment in facilities and the growth of the business; to growing and nurturing out talented employees, growing is truly at the heart of what we do. Join us and become a trusted partner in our business.
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