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Security supervisor/coordinator

London
Temporary
Hays
Security supervisor
Posted: 27 January
Offer description

SECURITY SUPERVISOR / COORDINATORS NEEDED! SOUTH EAST LONDON

TEMPORARY TO PERMANENT ROLES!
UNIVERSITY-BASED ROLE!
£ PER HOUR – LONDON WEIGHTED HOURLY RATE!

Your newpany

We are delighted to support a leading London university in recruiting a Security Coordinator to join their Estates and Facilities directorate. This is an excellent opportunity to step into a senior operational role within a large, diverse campus environment, ensuring safety, service excellence and effective team leadership.


Your new role

As Security Coordinator, you will play a pivotal role in maintaining high standards of safety, security and service delivery across the university’s sites. You will supervise Security Officers, oversee day‑to‑day operations, and act as a senior point of contact for incident management, emergency response and team performance.
Key responsibilities include:
1. Leading and supervising Security Officers and control room operations.
2. Responding to and managing emergencies, including fire alarms, first aid incidents, intruder alerts, major disruptions and other urgent situations.
3. Ensuring the effective operation and maintenance of security systems such as CCTV, access control and patrol monitoring.
4. Conducting investigations, producing accurate reports, viewing CCTV footage and preparing evidence when required.
5. Managing staff rotas, maintaining adequate cover, overseeing leave and ensuring correct deployment on every shift.
6. Carrying out regular site patrols, welfare checks and stakeholder engagement.
7. Delivering daily operational briefings and contributing to training, inductions and ongoing staff development.
8. Supporting the Security Management team with audits, risk assessments, hardware checks and project activity.
9. Maintaining exceptional standards of customer service, visibility and professionalism across campus.


What you'll need to succeed

To be considered for this role, you must demonstrate:
10. A valid SIA Door Supervisor Licence (essential).
11. Supervisory experience within the security industry.
12. Experience using and managing security systems including CCTV, access control and patrol technology.
13. Strong incident management capability and the confidence to take initiative in high‑pressure situations.
14. Excellentmunication, interpersonal and customer service skills.
15. Good IT proficiency (Outlook, Word, Excel) and the ability to produce reports and maintain accurate records.
16. Ability to lead teams, motivate staff and deliver training.
17. Physical fitness to participate in emergency responses and site patrols.
18. Ability to work independently as well as part of a wider team.
Desirable: CCTV licence, first aid training, mental health first aid, experience in higher education settings.


What you'll get in return

The university offers an excellent benefits package including:
19. Access to extensive training, development and progression opportunities.
20. Membership of apetitive pension scheme.
21. On‑site facilities including dining outlets, discounted cinema access and a gym.
22. Travel‑to‑work schemes, wellbeing initiatives and staff discounts.

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