Job Description
As an Food & Beverage Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
* Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
* Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
* Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of!
* Be aware of daily / weekly targets and contribute positively towards them
* Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
* Replenish stocks so that the customer always has the opportunity to access products at all times
Qualifications
* Positive attitude
* Experience of working successfully in a hospitality role
* Fanatical about delivering unrivalled customer experience
* Ability to collaborate with the wider business
* Sound communication skills
* Comfortable with change and ability to embrace new ways of working
* Must be able to work shifts at any time of the day, including weekends and bank holidays.
* Must be 18+ and have right to work in the UK
Additional Information
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