Job Description
Call Centre Advisor - Diss
We are currently offering an excellent opportunity for a motivated and organised individual to join our busy centralised Parts Call Centre based in Diss.
This is a full-time position with a competitive basic salary and a performance-related bonus scheme. You will also benefit from 30 days of annual leave, including bank holidays.
Key Responsibilities:
1. Answering all inbound calls promptly and professionally
2. Advising, selling, and ordering parts for both trade and retail customers
3. Ensuring accurate processing of orders and internal documentation
4. Maintaining a high level of customer service and attention to detail
What We're Looking For:
5. Strong communication and organisational skills
6. High attention to detail
7. Friendly and confident telephone manner
8. Ability to work effectively as part of a team
9. No prior experience necessary - full training will be provided
Benefits:
10. Pension scheme
11. Life insurance
12. Staff discounts
13. Recommend-a-friend scheme
14. Ongoing training and career progression opportunities
If you're looking to join a supportive and growing team, this could be the perfect opportunity to start or further your career in a customer-focused environment.
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