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Claims Executive
Marsh
Description:
We are seeking a talented individual to join Marsh Corporate & Commercial in our Claims Executive Team. This is a hybrid working role, with a minimum of 3 days spent in either the Aberdeen, Glasgow, or Edinburgh office or travelling to meet with clients. The remaining 2 days can be spent working remotely.
The Claims Executive team provides specialised insurance claims services to clients and prospects of Marsh. The team is looking to grow and develop the current suite of services.
Within this role, you will be responsible for claims analysis, reporting, leading client-facing claims reviews, and identifying opportunities for new business from the service reviews.
We are happy to consider both experienced Claims Executives and those currently working in a commercial claims environment with client-facing experience, ready for the next step in their career.
We will rely on you to:
1. Act as the primary point of contact for a portfolio of corporate and commercial clients, setting tailored claims service strategies to meet their needs.
2. Provide high-quality claims analysis and regular updates to clients on progress, challenges, and opportunities to enhance their claims journey and reduce costs.
3. Identify and implement cost-effective solutions to improve the client's claims experience, including audits, training, and claims preparation.
4. Collaborate closely with the wider Marsh service team, ensuring clients' claims experiences are optimised for renewal negotiations.
5. Maintain compliance with operational processes while demonstrating commitment to continuous personal development.
What you need to have:
* Proven knowledge of commercial/corporate claims focused predominantly on Liability, Property & Motor.
* Previous client-facing experience, including leading client meetings.
* Excellent customer service skills, with the ability to communicate effectively with clients at all levels.
* Strong knowledge of the UK commercial insurance market and processes.
* Outstanding organisational skills for effective diary management and reporting.
What makes you stand out:
* A self-starter attitude with a strong sense of accountability and pride in your work.
* Proven ability to develop strong internal and external relationships.
* Confidence in presenting to diverse audiences and exceptional written communication skills.
* Experience in assisting clients with claims cost reduction and process improvements.
* CII certification or other relevant professional qualifications.
Why join our team:
* We help you be your best through professional development opportunities, interesting work, and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with law for candidates with disabilities. If you require adjustments, please contact us at reasonableamodations@mmc.
Marsh McLennan supports hybrid work, including remote work and the benefits of in-office collaboration, connections, and development. All colleagues are expected to work in their local office or onsite with clients at least three days a week, with at least one 'anchor day' for full team in-person meetings.
Job ID R_307047
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