Desktop Engineer - SC Cleared
Rate: £300 - £320 a day
Clearance: Current SC Clearance is required
IR35: Inside IR35
Location: Barrow in Furness
What You Will Do
* Execute assigned desktop support tasks efficiently within specified deadlines
* Support project initiatives alongside internal and external project managers
* Perform Network Service Requests (NSR) tasks in accordance with established timelines
* Provide outstanding customer service, demonstrating strong communication skills
* Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings
* Deploy and manage operating systems and applications using SCCM
* Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security
* Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business
* Contribute to automation processes using Scripting languages such as PowerShell, VBScript, and Batch Files
* Engage with overall IT security practices, ensuring compliance and operational integrity
* Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management
Required Skills & Experience
* Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender
* Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration
* Hands-on experience with SCCM, including OS deployment, application management, and monitoring
* Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial)
* Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security
* Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools
* Experience with ITSM platforms such as ServiceNow
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