Caretaker
Manchester
Full-Time
Permanent
We have an exciting opportunity for an experienced Caretaker to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As Caretaker, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive caretaking and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.
Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline.
Role Responsibilities:
* Undertake basic repairs including plumbing, joinery, painting and decorating, furniture repairs and minor maintenance works and report any specialist works that are required.
* Carry out general caretaking and maintenance duties across the building and grounds to a high standard.
* Ensure all residents enjoy a high level of maintenance, cleanliness and presentation throughout the building.
* Understand and respond to health and safety matters in a timely manner.
* Administer all maintenance and health and safety records.
* Carry out PPM checks (e.g. emergency lighting, fire alarm).
* Assist with visual daily health and safety checks.
* Support and complete risk assessment monitoring.
* Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
* Carry out redecoration and repairs within apartments and communal areas.
* Identify and communicate any potential areas for future works.
* Complete all paperwork and procedures in line with company policy.
* Escort contractors whilst working on site.
* Conduct building audits including health & safety and compliance.
* Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
* Preparing apartments for occupation.
* Support with improvement works/schedules.
* Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
* Manage and meet agreed KPI’s as set by the line manager.
* Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
Attributes & Skills
* Previous experience of domestic plumbing/basic electrical/general maintenance/caretaking would be an advantage.
* Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
* Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
* Well organised, ability to problem solve, prioritise and work under pressure.
* Understanding the importance of achieving deadlines and ensuring quality output.
* A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
* Attention to detail and taking ownership of all of core tasks/duties.
* Professional presentation, confident and outgoing in nature.
* Excellent verbal and written communication skills.
* Excellent customer service skills.
* Fluent in written and verbal English, culturally aware and able to adapt communication style.
Hours of Work:
* Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis
* We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
* During our summer turnaround period, we may require additional support to cover additional hours.
Benefits
* Competitive salary
* 25 days holiday, plus bank holidays
* Paid overtime
* Company Pension scheme
* Life Assurance cover
* Employee Assistance Scheme