Join Our Team as a Night Concierge in London (NW8)
We are seeking a proactive and customer-focused Night Concierge to join our dynamic team in London. This role involves delivering outstanding customer service, maintaining high standards, and resolving issues efficiently.
Location and Salary
* Location: NW8 7LB, London (residents within a 45-minute commute preferred)
* Annual Salary: £25,000
* Working Hours: 9pm-7am, 4 days on, 4 days off
Responsibilities
* Welcome and assist residents and visitors, handle queries, and manage maintenance requests.
* Address issues promptly, escalate concerns to the building manager as needed.
* Conduct site walk-arounds, check IDs, and monitor CCTV for security.
* Manage and record deliveries for residents.
* Maintain the presentation of the concierge area and lobby.
* Perform safety checks, including fire alarm, emergency lighting, and smoke vent testing.
* Provide local area advice to residents.
Qualifications
* Experience as a concierge is a plus; strong customer service or security background is valued.
* Excellent written and verbal communication skills.
* Health & safety qualifications are advantageous but not essential.
* A positive attitude, attention to detail, and responsible handling of duties.
Perks
* 20 days annual leave (pro-rata), bank holidays, and your birthday off
* Cycle to Work Scheme
* MediCash
* SmartHealth online health services
* Eye Care Vouchers
* Perkbox Rewards
* Company social events
* Pension plan
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
Referrals can increase your chances of interviewing at Encore. Sign in to set job alerts for “Concierge” roles.
#J-18808-Ljbffr