Would you like to kick start your career in a supportive,collaborativeand innovative company?
Do you enjoy working as part of an enthusiastic, passionate,and collaborative team?
Join our Services - Governances
Part of the Tech & Services division, the Services Governance department is a dynamic group made up of specialised teams and subject matter experts, including Service Architecture, Commercial,Continual Service Improvement, Data & Reporting, and Governance, Risk & Compliance.
Success. The Softcat Way.
Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.
Growour business by hiring top talent
* Contributing to the reporting framework and collaborating to implement it across various operational support teams
* Working closely with our IT teams to develop our tools and technical capabilities
* Producing reports to support operations, audit, compliance, and service portfolio activities
* Managing reporting, troubleshooting and resolving any issues that may occur, collaborating with other teams where required
* Providing insight into key operational decisions using reporting and trend analysis
* Identifying opportunities for improvement and working with others to optimise our data & reporting and the related processes and documentation
* Reporting across our support and operational teams to ensure consistency, including management, capacity and technical reporting, dashboards, and trend analysis
* Identifying and baselining KPIs for the teams
We'd love you to have
* Experience and technical understanding of the following:
o ServiceNow
o Power Apps
o Reporting creation in PowerBI
* Strong problem solving and analytical abilities to identify trends and insights from data
* Able to work both independently and as part of a team, with a proactive and positive attitude, and a continual improvement mindset
* Strong interpersonal skills, proven history of building and maintaining relationships across the wider business
* Experience of data modelling, creating visualisations and data story telling is desirable
* Desirable Microsoft platform accreditations
* Hold or be eligible to gain SC clearance
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.
To become part of the success story, pleaseapply now
As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.
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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:
Pension
Share incentive plan
Life Assurance
Holiday
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
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