Care Manager Job Types: Full-time, Permanent, Hybrid Salary: £35 000 per year Hours: 37,5 hours per week Location: Preston Job Scope: We are seeking a Care Manager for a leading care provider specializing in complex and community care services. This hybrid role offers the chance to oversee and coordinate care packages for clients with diverse clinical needs, including spinal injuries, acquired brain injuries, motor neuron disease, and multiple sclerosis. The Care Manager will work from home, visit client sites around Preston, and attend the Merseyside office once a week. As a Care Manager, you will lead the transition, setup, and ongoing management of care packages while collaborating with multidisciplinary teams to ensure care delivery meets the highest standards and remains person-centered. Key responsibilities include creating care plans, conducting risk assessments, mentoring staff, and effectively managing complaints and safeguarding concerns. This is an exciting opportunity for a Care Manager to make a meaningful impact while working in a dynamic and supportive environment. Do you have? Passion for putting people first, with strong organizational and time management skills. In-depth understanding of CQC requirements and compliance standards. Proven experience managing complex care packages involving clinical interventions such as spinal injuries, acquired brain injuries, and neurological conditions. Skilled in leading and managing a team of healthcare professionals. Must possess a valid driver's license and access to a car for work purposes. Benefits: 25 days of paid holiday per year 8 days of paid Bank Holidays Additional day off on your birthday Potential to earn a bonus after successful probation Option to enroll in a work-based pension scheme Comprehensive support to ensure confidence in job performance Opportunities for career progression and Continuing Professional Development (CPD) aligned with career aspirations and discussed with your line manager Comprehensive induction provided to support your integration into the role At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required. Client Name Routes Healthcare Client Address Routes Healthcare, Suite A, Ground Floor, Fernbank House, Tytherington Business Park, Macclesfield, Cheshire, SK10 2XA Copy of signed TOB * YES Fee agreed 15% Number of service users-if applicable 800 Hours – Complex Community Care Person in contact Helen Cuthill Position of person in Contact People Director Email helencuthill@routeshealthcare.com Telephone/Mobile Number 07849 828801 Website URL routeshealthcare.com Other Client Information (what kind of service, how many services, different locations, overall benefits package) Based in the North of England, Routes Healthcare are an established care provider offering several types of care. They started as a family run business and were purchased by a Private Equity firm 18 months ago who have invested significant funds in growing and expanding the business. Currently they support those with complex needs across: Routes Healthcare are a leading service provider in the North of England delivering over 1.8 million hours of care per year to the community. We specialise in high quality homecare covering complex care, clinical care and reablement as well as hospital discharge solutions to the NHS. We work closely in partnership with the NHS and local authorities to support individuals to live independently in their own homes and achieve their own outcomes. We promote a strong positive, can-do attitude and a well-supported engaged workforce.. At Routes Healthcare, our ethos is ‘Excellence in all we do’. We aim to deliver a high-quality service for our clients that our employees can be proud of. Currently we are expanding as a business which leaves us looking to recruit a passionate experienced Service Manager to join our team and propel Routes along their journey into the future of Healthcare. Any challenges within the business that will impact the recruitment of new employees? Complex Care is their newest area of expertise, they are known for end of life and elderly care and therefore are only attracting candidates from that background. Any proposed solutions for the challenges the business is facing? We need to target and head hunt managers with experience within complex care. Client Recruitment Information Do they have internal recruitment? * Yes Are they using any other external recruitment firms? * Yes, but no CV’s If “Yes” which one/s? * PRG, Compass Any challenges when No CV’s Vacancy Information Vacancy Name Case Manager – Preston/Merseyside Vacancy reporting to role Julie – Operations Director Copy of job description provided Yes Essential/desirable qualifications Must have experience within complex care, aspirations for growth. Ideally a care manager or a senior care co-ordinator looking for promotion. Location (including postal code) Routes Healthcare, The Chimney Building, Clock Tower Park, Longmoor Lane, Liverpool, Merseyside L10 1LD. Employment Type Permanent Hours per week 37.5 Working Hours 9-5 Monday to Friday Salary per year/per hour £35,000 Any additional salary information i.e. bonus/ allowance/holidays Commission structure based on hitting growth and revenue targets Working shifts/day nights on-call Oncall is managed centrally so no oncall, manager needs to be available in the case of an emergency. Contract Type Perm Work Location The Office is in Merseyside, but this is a hybrid role, working form home and also out visiting packages in Blackpool, Preston and 1 package in Carlisle. They will only need to go to the office 1 day per week. Travelling involved Yes If “Yes” how often? Occasionally for assessments and 1 day per week to the office. Driving Licence required YES Are other agencies working on this * YES Do we have exclusivity for: (days/weeks)* NO Interview process — How many? Who will they be with? What is required? Offer Process? * 2 stages 1. Teams with Ops director – Julie 2. Teams with CEO Jacqui and Clinical Lead Donna Urgency to fill Extremely Urgent Vacancy Close Date * NA *Good to have information but can be provided later. Overview of the service below: CQC Report for Preston: Routes Healthcare Tameside - Care Quality Commission (cqc.org.uk) Useful Information • Oncall and care coordinators are in post and work from head office. • 2 RGN Case Managers and 2 Complex Care case Managers who report to the Registered Manager. • Hybrid working • Currently doing 800 hours per week, looking to grow it o 1200 within 6 months • Routes promote a positive work culture, they have made several changes recently, including a new internal coms system to ensure all employees can voice concerns, suggestions or issues and know they are being investigated. • They are in the process of implementing an electronic system, currently using excel etc, its ready to go, just needs to be integrated.