Social network you want to login/join with:
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Client:
The Recruitment Co
Location:
Coleraine
Job Category:
Other
EU work permit required:
Yes
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Job Reference:
64dcde629aa1
Job Views:
2
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
We have a fantastic opportunity for you to join our client, based in Coleraine, as a full-time Administration Officer. This is a long-term temporary opportunity.
Our client is Northern Ireland’s Leading Public Sector Employer.
Administrator Pay Rate: £12.97 per hour
Start Date: As soon as possible
Benefits of working with NICS:
* On-the-job training provided
* Long-term opportunity – 3 months with possible extension after review
* Gain valuable skills and progress your career
* Diverse and inclusive employer with active social mobility policies
Administrator hours of work:
* Monday to Friday, 9 am to 5 pm (37 hours)
About the Administrator role:
The main responsibilities include accurately processing driving licence applications, medical reports, duplicates, payments, and refunds efficiently. This involves:
* Assessing applications for correctness and returning incorrect ones to customers
* Completing ID checks, keying data into the Driver Licensing Computer System
* Preparing daily financial summaries, batching, validating, and sealing applications as required
* Responding to telephone queries from the public
* Liaising with other agencies on licensing issues
* Providing professional customer service and ensuring data security and compliance with data protection legislation
* Contributing to continuous improvement and supporting team members and managers
Qualifications and skills required:
* Effective call handling and interpersonal skills
* Good verbal and written communication skills
* Ability to build rapport with colleagues and customers
* Accuracy and ability to meet deadlines and targets
* Basic IT skills and aptitude for learning new systems
* Organizational skills and good time management
The Recruitment Co is committed to promoting equal opportunities and values workforce diversity. Applications from all backgrounds and communities are encouraged.
Minimum education: 5 GCSEs at grade C or above, including English and Maths.
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