We are seeking an organised and service-focused Alumni Support Coordinator to support alumni engagement activities, onboarding processes, events administration and communications. This role combines stakeholder support, data management and event coordination within a busy alumni relations environment.
The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £16.92 per hour + holiday pay
Key Duties
Alumni Onboarding & Data Administration
* Support onboarding of alumni onto the alumni portal, including preparing records, issuing invitations and tracking progress
* Maintain accurate alumni records, mailing lists and trackers
* Respond to routine onboarding and portal enquiries, escalating issues where appropriate
* Update onboarding guidance, FAQs and process documentation
Events Administration
* Provide logistical and administrative support for alumni events and webinars
* Coordinate invitations, registrations, event materials, catering, AV and supplier arrangements
* Liaise with alumni, contributors and internal teams to support smooth event delivery
* Provide on-the-day support for in-person, virtual and hybrid events
* Assist with post-event follow-up and updating records
Communications & General Support
* Support drafting, proofreading and distribution of alumni communications
* Maintain communication trackers, mailing lists and shared inboxes
* Upload updates and resources to the alumni portal
* Arrange meetings, maintain action trackers and support routine administrative processes
* Provide flexible administrative support across the alumni team as required
Selection Criteria
* Experience providing administrative support in a customer-facing or stakeholder-focused environment
* Strong attention to detail and confidence managing data and records accurately
* Excellent organisational skills and ability to manage competing priorities
* Strong written and verbal communication skills
* Good IT skills, including Microsoft Office, Outlook and Excel
* Experience supporting events or webinars
* Proactive, flexible and team-oriented approach
Vacancy ID: 23239
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
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