Overview
Our store teams are the warm arm of reassurance, offering product insight, knowledge and trust. Whether it’s in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, or guiding customers along their own parent journey, our teams help customers buy essentials for their baby and create magical moments they’ll cherish forever.
The Role of Store Supervisor
Our Supervisors are ambassadors of these magical moments and the heart of our award-winning business. We are expanding our family and are looking for an amazing Supervisor to be based at our Mamas & Papas Banbury store, leading a small team of Sales Consultants, and working closely with the Store Manager and management teams to achieve store results and deliver an incredible customer experience.
This Store Supervisor role is 20 hours per week, across 4 days, including either Saturdays, Sundays, or both. (Apply to chat through shifts that would work best for you.)
If you come from a retail supervisor or senior sales assistant background and love putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, and can lead a team by example and provide support, we’d love to hear from you.
How to Apply
To apply for this Supervisor opportunity, click through to download your CV and complete our short Mamas & Papas application form. (Approximately 2 minutes.)
Responsibilities
* Lead and develop a small team of Sales Consultants.
* Work with the Store Manager and management teams to achieve store results and deliver an exceptional customer experience.
* Support scheduling and shift coverage for 20 hours per week across 4 days, including weekends.
* Represent Mamas & Papas with enthusiasm, delivering magical moments to customers.
Qualifications
* Experience in a retail supervisory or senior sales assistant role.
* Strong customer service focus and ability to lead by example and support a team.
* Willingness to work 20 hours across 4 days, including weekends.
Benefits
* 33 days holiday, increasing up to 40 with service.
* Buy & Sell holiday schemes
* Company Bonus Schemes
* Employer pension contribution from day 1 enrolment
* Significant staff discounts for family & friends from our shops & online
* Ongoing offers & discounts across a variety of external organisations through our Benefits Hub
* Subsidised health & critical illness cover and insurances
* Supportive family-related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
* Supportive Foster Care & Carers Leave
* Support for Loss and Bereavement
* A menopause-friendly employer
* Employee Recognition and Appreciation Schemes
* For the Future commitment – visit our website to view the 'For the Future' commitment
NB: All benefits subject to contracts and individual schemes criteria & terms.
We are an equal opportunities employer. We champion people of all cultures, ethnicities and gender preferences, and celebrate diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Address: Mamas & Papas Banbury store, Gateway Retail Park, Banbury, Oxfordshire, OX16 3ER.
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