Overview
We have an opportunity for a highly motivated individual, with a passion for delivering exceptional customer service to join the library service. The post is a 3.75 hours based at Hemsworth Library working every Saturday, and you will be responsible for providing a pleasurable library environment that enhances the customer experience and inspires them to return and promote the service to others.
Requirements
* a positive and flexible approach
* excellent interpersonal skills
* previous experience in a customer-facing environment
* a good standard of ICT proficiency, including a working knowledge of Microsoft Office software programmes and web-based packages
* a calm approach when dealing with complex and stressful situations
* the ability to engage and interact appropriately with both adults and children
* the ability to encourage and motivate customers to participate in activities which enhance the customer experience.
If you would like any more information about this exciting role, please contact Andrea Milligan by telephone on: 07825920980
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