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Front of house manager

Hounslow
BaxterStorey
Front of house manager
Posted: 21 September
Offer description

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For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Come be a part of the food revolution!


Job Description


WHAT WILL KEEP YOU BUSY:

* Supervise, manage and motivate the team
* Ensure that the operation runs smoothly
* Ensure the customers experience is always maintained to the highest standard
* Continuously work towards improving sales and service
* Support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring
* Ensure high levels of Food and Health & Safety are always maintained
* Ensure that the location achieves, as a minimum, the financial targets agreed with the client in line with the budget
* Work with your Operations Manager to prepare budgets; achieve and maintain the food cost in accordance with the budget


Qualifications


WHAT YOU BRING TO THE TABLE:

* You thrive on getting the best out of people and maximising commercial opportunities
* You draw satisfaction from managing, training and supporting a team
* You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
* Have experience in a Management role, ideally in contract catering or hospitality
* Possess excellent supervisory and communication skills
* Good delegation and influencing skills
* Have the ability to display a real passion for food and customer service
* Must be able to secure an airside ID (5 years referencing, DBS and GSAT training provided)


Additional Information


THE GARNISH:

* 28 Days holiday inclusive of bank holidays
* Bespoke training and development
* Pension
* Discounts available from HAPI app, from high street shops to holidays and cinemas

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.

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