PS Personnel are pleased to be working on behalf of our clients, who are currently seeking a Marketing and Communications Officer to join their team based in Norwich on a full-time, permanent basis. Main Responsibilities: * To produce and deliver marketing & communications plans with defined and measurable objectives, undertaking regular reviews of all communications activities, reporting on results and giving recommendations. * To maintain a monthly schedule of content for social media which grows the charity’s reach and reputation, whilst maintaining a safe online environment. * To engage with agreed digital platforms including Google and LinkedIn with clear key performance indicators (KPIs.) * To develop an active asset base and compile regular email newsletters and correspondence to promote the charity’s activities. * To work with the CEO to support and suggest events to further the aims and objectives of the charity. * To innovatively develop events and campaigns which can maximise grants and donations. * To lead on digital accessibility across all communication channels, undertaking regular training where necessary to keep up to date with best practices. * To work collaboratively with delivery teams to ensure voice of women and girls is centred in all communications. * To monitor the external landscape, including press and social media, to inform all marketing and communications decisions, as well as identifying potential reputational risks which should be escalated to the CEO. * To oversee the stock levels of publicity materials, and order new stock when requested. * To create simple designs such as social media graphics, following templates and adhering strictly to brand guidelines. * To update the charity’s website when needed, ensuring all content follows accessibility and search engine optimisation (SEO) best practices. * To oversee the work of freelance and volunteer photographers, maintaining an up-to-date photo bank and ensuring appropriate permissions are recorded for all photography, particularly of women and girls. Qualifications and Experience * A degree in marketing, communications, public relations, or a related field. * Previous experience in marketing, communications, or a related role is preferred. Person Specification: * Experience in marketing & communications * Proven ability to plan, deliver and evaluate marketing and communications strategies. * Experience creating content for digital platforms (e.g. websites, social media, newsletters). * Experience managing social media platforms including scheduling, engagement, and analysis of performance. * Familiarity with SEO, digital accessibility, and current best practices in web and social media content. * Experience supporting or co-ordinating events and campaigns * Understanding or interest in working in sensitive or values-based sectors. * Excellent written and verbal communication skills with strong attention to detail. * Ability to produce high-quality written materials tailored to a range of audiences. * Strong digital skills including the use of e-mail marketing platforms, content management systems (e.g. WordPress), and basic graphic design tools (e.g. Canva or Adobe Express). * Ability to work independently, organise workload, and manage competing priorities. * Creative and innovative approach to engaging audiences, building visibility, and strengthening a brand. Working Hours: 22.5 per week Annual leave: 27 days, plus Bank Holidays If this is a role you are interested in, please apply online ensuring your CV is up to date