Job Title: Account Operations Manager
Department: Business, Employment and Skills
Campus: South Downs
Salary: Grade 5 Spine Point 23 - £37,898.88
Contract Type: Permanent / Full time
About the Role
We are looking for an Account Operations Manager to lead on the delivery outstanding employer account management for all aspects of employer relationships for the College to deliver an outstanding curriculum. You will be required to lead the Account Managers team to meet income and learner find targets for apprentices and Adult provision as well as ensuring all insurance and health & safety checks on work-based settings are correct and up to date. Maintaining strong recording of employer relationships.
Responsibilities
You will be responsible for:
* To develop and deliver an outstanding employer account management service and lead the Account Managers in its delivery
* To lead on external activities for growth in new employer recruitment to ensure the College meets all its work-based income and student opportunity targets
* To be the single point of contact with designated employers and curriculum areas to actively create work-based opportunities for apprenticeships and adult learners
* To lead on the development and delivery of an end-to-end service for apprenticeship opportunities from creating opportunities to recruitment of apprentices
* Complete employer TNAs and all learner related documentation including government site registration, initial assessments and enrolments and ensure timely completion and accuracy
* To lead the Account Manager team to meet learner find targets for the Adult provision through employer engagement activities
Requirements
You will need:
* Qualified at Level 2 for English and Maths
* Qualified to level 3 and/or relevant professional qualification
* Leadership and management qualification
* Experience of leading a team and meeting targets
* Good knowledge of the complex FE/training environment, as well as future developments and priorities.
* Proven experience of development of work-based learning activities within the FE sector
Benefits
In return, you will receive:
* Invest in Your Growth: Access a wide range of training, in-house coaching, workshops, and funding for qualifications. Opportunities for funded research, with potential international travel.
* Generous Pension Plans: Benefit from either the Local Government Pension Scheme or Teachers’ Pension Scheme.
* Ample Time Off: Enjoy a generous annual leave package to maintain a healthy work-life balance.
* Exclusive Discounts: Get an NUS TOTUM card, offering discounts with hundreds of retailers.
Visit our website to learn more!
Application
How to apply
We strive in offering an inclusive and accessible recruitment and interview process to all candidates. Should you have any questions at all, or require any support with reasonable adjustments, please contact recruitment@hsdc.ac.uk and a member of our team will respond as soon as possible.
For more information on the position itself, please connect with Aaron Butson at aaron.butson@hsdc.ac.uk for any queries. Please note, we appreciate the value of each applicant but kindly ask that you complete an application form as we do not accept CV’s.
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