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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to foster relationships and support their needs.
Who is Hilti?
Hilti is a global leader in innovation, improving productivity, safety, and sustainability in the construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating innovative products and software on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area strategically and operationally, utilizing the Salesforce CRM system.
What do we offer?
* A passionate, inclusive global team and a supportive, performance-driven culture.
* Extensive onboarding and training, plus company events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for successful candidate referrals.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license; please disclose points and expiry dates if applicable.
Who should apply?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes about 90 seconds. If shortlisted, you'll complete an online assessment and a short video interview—check your junk mail for notifications.
Support is available via [emailprotected]. The process includes an interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses will be covered.
If no suitable role is available now, we will keep your details for future opportunities. We value contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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