About the role
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
1. Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
2. Build great relationships with customers and colleagues
3. Provide personalised consultations and skin services
4. Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
5. Complete our award-winning 12-month Skin School development programme.
6. Make sure your counter is beautifully presented to showcase the range of Liz Earle products
7. Be an ambassador for the Liz Earle brand
What you'll need to have
8. A passion for skincare and a love of Liz Earle
9. Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
10. Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
11. The ability to work with business plans, achieve sales targets and review individual and team performance
12. Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
13. Experience using skincare products on customers
Our benefits
14. Liz Earle Employee discount of up to 75%
15. Store discount (e.g., Boots or John Lewis)
16. Monthly Liz Earle Goody Box
17. Discretionary team bonus scheme
18. Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
19. Generous holiday entitlement that increases with length of service
20. Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you, to view our full list of company benefits.