Operations coordinator

At Wilderness Way, we're committed to creating brighter futures for the children we support. As we continue to grow, we're looking for an experienced Operations Coordinator to provide professional, proactive support to our Operational Management Team. This is a varied and fast-paced role, ideal for someone who enjoys building relationships, managing competing priorities and ensuring things run smoothly behind the scenes. The role offers hybrid working, combining time at our Head Office with the flexibility to work remotely, while ensuring effective collaboration with colleagues and stakeholders across the business What you'll be doing Providing high-quality administrative support to the Operations Directors and Operational Management Team. Managing complex diaries, meetings, agendas and minutes. Coordinating key information, reports and documentation to support operational decision-making. Working closely with teams across the business including Quality, People, Finance and MIS. Maintaining management information systems and supporting regulatory administration. Supporting projects, process improvements and organisational change initiatives. About you You'll be a highly organised administrator or coordinator with experience supporting multiple stakeholders in a busy environment. You'll have: Excellent organisational and communication skills. Experience managing diaries, meetings and reports. Strong IT skills, including Microsoft Office. The ability to prioritise workloads and meet multiple deadlines. A proactive, professional and resilient approach. Experience handling confidential information with discretion. Why Wilderness Way? You'll join a values-led organisation where collaboration, innovation and continuous improvement are encouraged. Most importantly, you'll be part of a team that helps create positive outcomes for children and young people every day. All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience, or protected characteristics.