Quality Technician, High Wycombe, Herts Our client, a global manufacturer, based In High Wycombe, Herts, is looking to recruit a Quality Technician Essential 1/ Manage customer returns or complaints and report timeously 2/ Carry out fault and root cause analysis on electronic equipment 3/ Fault analysis reporting for customers 4/ Good Communication skills at all levels 5/ Good quality Control and or Assurance skills on electronic equipment 6/ Manage a quarantine and non-conforming products Advantageous 1/ ISO 9001 internal auditing qualification 2/ Manage an internal audit plan and reporting thereof 3/ Manage statistical analysis 4/ Health and Safety experience 5/ Managing R.E.A.C.H, RoSH and WEEE regulations 6/ Experience within IEC 80079-34 7/ Aiding the Quality Manager in training 8/ Ability to review/update work instructions Skills Required 1/ Eye for detail 2/ Good written and verbal communication 3/ Good at problem solving (8D/5 Why's) 4/ Good statistical ability 5/ Good interpersonal skill 6/ Convincing 7/ Proactive 8/ Work independently within a team 9/ Competence in Microsoft Office, Word, Excell and Power point ITSS Recruitment are acting as an Employment Agency