IT Technician - Ambitious Outstanding Secondary School - Newcastle Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale IT Technician An ambitious and well-resourced Outstanding secondary school in Newcastle is seeking a knowledgeable and proactive IT Technician to join their experienced support staff team. This is an excellent opportunity for someone with strong technical knowledge who is passionate about supporting education through high-quality IT provision. The successful candidate will play a key role in supporting the school’s IT systems and infrastructure on a daily basis. You will provide first-line technical support to staff and students, troubleshoot hardware and software issues, maintain devices and ensure all systems operate effectively across the school. You will also support classroom technology including interactive displays, laptops, printers and network equipment, ensuring that teaching and learning can take place without disruption. In addition, you will assist with software installation, user account management and maintaining cybersecurity procedures across the school. The role requires strong organisational skills, the ability to prioritise workloads effectively and a calm, professional approach when resolving technical issues. You will be working closely with both teaching and support staff, so strong communication and teamwork skills are essential. This is a fantastic opportunity to join a school that places technology at the centre of learning and values the contribution of support staff highly. The school offers excellent facilities, supportive leadership and opportunities for professional development and progression. School Information This is a 11 to 18 well-established, Outstanding Ofsted Rated School in Newcastle with a strong commitment to high standards, student wellbeing and continuous improvement. The school serves a diverse and vibrant community and is known for its positive and supportive ethos. Students are respectful, motivated and eager to learn, contributing to a calm and purposeful learning environment. The school offers a broad and balanced curriculum with a strong emphasis on digital learning and innovation. Staff benefit from a collaborative professional culture, excellent leadership support and clear opportunities for training and career development. Requirements • Previous experience in an IT support role • Strong understanding of hardware, software and network systems • Excellent troubleshooting and problem-solving skills • Ability to communicate effectively with staff and students • Organised, proactive and able to work independently Application To apply, please send your CV as soon as possible