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Senior quality assurance manager

Birmingham (West Midlands)
Permanent
HSBC
Qa manager
€80,000 a year
Posted: 8 December
Offer description

Senior Quality Assurance Manager – GCB4 – Global Professional Practices – Internal Audit – Birmingham / Edinburgh / Sheffield

Some Careers Open More Doors Than Others.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control and governance processes, as designed and represented by management, is adequate and functioning. We are currently seeking an experienced professional to join the Global Professional Practices (GPP) team as Senior Quality Assurance Manager. You will report directly to the Head of Quality Assurance and play a key role in the Global Internal Audit (GIA) Quality Assurance and Improvement Programme (QAIP).

The main goal is to ensure that GIA’s activities are effective and meet the Institute of Internal Audit (IIA) Standards, regulatory expectations, and GIA’s Internal Audit methodology, supporting GIA’s ambition to be a valued and strategic internal audit partner.


Responsibilities

* Develop a risk-based Quality Assurance review program, including continuous monitoring, thematic reviews and audit assessment (QA review) in accordance with IIA Standards, regulatory expectations, GIA’s QAIP and leading industry practice.
* Prepare detailed, high-quality reports for senior management, highlighting trends, risks and areas for continuous improvement.
* Communicate identified issues with stakeholders in a timely and proactive way, identifying root causes and assessing the possible strategic implications and solutions.
* Monitor and track the resolution of QA and regulatory findings, ensuring timely and effective remediation by the audit team.
* Build effective and credible working relationships with all GIA staff, including the wider GPP team to deliver QA work and training programs consistently, efficiently and effectively.
* Drive a culture of quality, continuous improvement, innovation and professional scepticism within the GIA function, including the use of data analytics and automation.


Qualifications

* Breadth of experience within the Banking or Financial Services sector with a broad range of relevant experience, including but not limited to Corporate and Institutional Banking (including financial markets), risk, finance, Internal Audit, or External Audit.
* Extensive expertise in audit methodologies, risk assessment and control frameworks with a good understanding of industry regulations, and staying abreast of changes in the business, digital innovation and regulatory environment.
* Excellent written and spoken communication skills, with an ability to communicate with impact, ensuring information is articulated in a meaningful way to wide and varied audiences.
* Excellent stakeholder engagement, able to evidence influencing senior stakeholders and using compelling arguments to persuade and gain support and commitment from others.
* Strong analytical, problem‑solving, organisational, lateral thinking and interpersonal skills, with the ability to apply knowledge of the business and market to make good and timely decisions.
* Action‑oriented, showing how you take on new opportunities and challenges with a sense of urgency, high energy and enthusiasm, and proven ability to meet deadlines to support group objectives.


Location & Working Pattern

The base location for this role is Birmingham / Edinburgh / Sheffield with a hybrid working pattern.


Equal Opportunity & Inclusive Employer

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve, and we believe that being open to a range of perspectives and cultures is vital for our business.


Recruitment Contact

Recruitment Helpdesk – Email: hsbc.recruitment@hsbc.com | Telephone: +44 2078328500

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