Job Description
The Territory Account Manager is responsible for developing strong business relationships with a portfolio of profitable accounts and clients, continually reinforcing the benefits of Harlech as their TOTAL FOODSERVICE solution.
Working closely with the Line Manager to discover additional ways of further strengthening Harlech's TOTAL FOODSERVICE proposition to key customers, including discounts and rebates.
Effective communication of Harlech's drive lines as a key priority, with a clear understanding of the role in relation to CORE RANGE and COMPETITIVE PRICING.
Acquiring a complete understanding of customer needs and requirements, and how our CORE RANGE, COMPETITIVE PRICING and CUSTOMER SERVICE can fulfill them.
Completing account management that involves a proactive approach toward overdue debt and collection of any outstanding balance when required.
Working closely with the Account Adviser (AA) to support the development of postcode accounts, maintaining and growing the number of TAM maintained accounts moving forward.
Visiting prospective customers that fit a 'new account criteria' to understand the advantages of using Harlech as their TOTAL FOODSERVICE solution, generating profitable sales growth.
Evaluating local competitor activity and its comparison to key business priorities, feeding back to the centre where required.
Main Duties and Responsibilities
* Developing business relationships with a portfolio of profitable accounts and clients.
* Discovering ways to strengthen Harlech's TOTAL FOODSERVICE proposition to key customers.
* Communicating Harlech's drive lines effectively.
* Understanding customer needs and requirements.
* Completing account management tasks.
* Supporting the development of postcode accounts.
* Generating profitable sales growth.
* Evaluating local competitor activity.