Financial Assessment & Benefits Officer
Location: Home-based, fully remote (Reading Borough Council – IT equipment collected on day one)
Contract: Until December 2025, with potential to extend
About the Role
Reading Borough Council is seeking an experienced Financial Assessment & Benefits Officer to join the Client Finances team.
Key responsibilities include:
* Carrying out financial assessments for residents receiving chargeable social care services
* Providing accurate welfare benefits advice
* Maintaining records for billing, compliance, and audit purposes
* Explaining complex charging policies clearly and supportively to residents and families
* Working collaboratively with Social Care, Accounts Receivable, Legal, and external agencies such as the DWP
Candidate Requirements
* Proven experience in social care financial assessments and welfare benefits
* Strong knowledge of care charging policies, welfare entitlements, and assessment procedures
* Ability to manage a caseload independently and meet deadlines
* Excellent communication skills with a customer-focused approach
* Experience using Mosaic (social care case management system)
* Strong IT and organisational skills
Recruitment is done in line with saf...