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Online experience manager

London
The Change Partners - Global talent specialists for a connected world
Experience manager
Posted: 23 August
Offer description

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Data, Analytics and Insights For The Connected Consumer Journey - DTC, B2C Consumer Brands

Hybrid - 3 days in the office

Please note this role doesn't offer sponsorship

The Change Partners are working with a tier 1 consumer electronics business to find a data-driven online experience manager. This person will play a pivotal role in driving the growth of the UK e-commerce website by owning the end-to-end customer experience and commercial performance of specific product categories.

Key Responsibilities

* Manage product listings, promotions, and campaign execution to meet performance targets.
* Lead the UX and conversion rate optimisation (CRO) strategy, identifying friction points and prioritising improvements for both desktop and mobile sites.
* Analyse data from sources like GA4, AA, Content Square, and Excel to derive actionable insights and present recommendations for continuous improvement.
* Lead a virtual team of agency talent using agile methods, collaborating with various internal teams, including product, merchandising, and marketing.
* Plan and execute integrated website communications for product launches, brand campaigns, and promotions, ensuring alignment with marketing objectives.
* Monitor SEO performance and optimise content, metadata, and technical SEO to improve organic visibility and the on-site experience.

What we’re looking for

* We are looking for someone with at least 7 years of experience in online marketing, e-commerce, or UX strategy, preferably within a large multinational or consumer tech business.
* Proven track record of delivering end-to-end digital projects and conversion-driven campaigns.
* Strong knowledge of SEO, CRO, UX principles, and e-commerce platforms is essential.
* The ability to simplify and present data from tools like GA4, AA, and Excel is also required.
* Experience in managing agencies and virtual teams, and a familiarity with agile tools such as Jira, Asana, or Monday.com


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Product Management, Analyst, and Marketing
* Industries

Retail Appliances, Electrical, and Electronic Equipment, Retail, and Appliances, Electrical, and Electronics Manufacturing

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