Social network you want to login/join with:
Customer Service Administrator, Doncaster
col-narrow-left
Client:
E3 Recruitment
Location:
Doncaster, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
109cf1d19c8a
Job Views:
6
Posted:
02.06.2025
Expiry Date:
17.07.2025
col-wide
Job Description:
Permanent position, forward thinking manufacturing company, free parking on site, progressive company, lively office environment
We are looking to recruit a Customer Service Administrator for a busy manufacturing company based in Doncaster.
We welcome applications from Administrators, Customer Service Administrators, Service Administrators and candidates from an Admin background.
Duties for the Customer Service Administrator include:-
* Managing customer accounts and providing updates where necessary working within the timescales of customer deadlines.
* Ensuring all necessary customer record documents, MIS internal systems and any other record system required by customers, are complete to ensure a smooth work process for all areas of the Company and customers.
* Supporting roles to ensure vehicles arrive on time to ensure customer deadlines and expectations are met.
* Dealing with customer complaints and support requests.
* Arranging both warranty or chargeable repairs to include on site and off site works.
* Processing of sales of vehicle accessories, vehicle racking and livery accident damage.
* Contacting and liaising with customers as and when required.
* Liaising with third party suppliers as and when needed.
* Liaising with internal departments.
* Ad-hoc duties as and when required
What we need from you for the Customer Service Administrator role;
* Ability to communicate effectively and professionally both in writing and verbally
* Leadership skills are preferable
* Ability to work independently and as part of a team
* Accuracy in all tasks
* Ability to learn technical information quickly.
* Flexible as the work can be varied.
* Strong organisational skills.
* Excellent computer skills and knowledge of programs such as excel preferred.
Benefits of the Customer Service Administrator role;
* Forward thinking
* Manufacturing company,
* Free parking on site,
* Progressive company,
* Lively office environment
If you would like to know more information about this role or would like a confidential and private chat, please contact Maisie Cope at E3 Recruitment.
#J-18808-Ljbffr