Customer Care Plumber – Oxford (Thames Valley Region) Based in Oxford with travel across the Thames Valley Permanent | Competitive Salary | Van Fuel Card | Great Benefits We’re working with a well-established and highly regarded business who are looking to add a Customer Care Plumber to their team. This is a fantastic opportunity for someone with a strong plumbing background who takes real pride in their work and understands the importance of top-tier customer service. ♂️ The Role: You’ll be the go-to person for aftercare and remedial works on new build properties, the majority of works are faulty product changes i.e, tap replacements, new shower screens etc etc. Your day-to-day will involve: Carrying out diagnostics and repairs for plumbing issues in occupied homes Representing the business to homeowners and ensuring a positive customer experience Working independently while being supported by a close-knit team What You’ll Need: NVQ Level 2 or 3 in Plumbing (or equivalent) Full UK driving licence Excellent problem-solving skills and a professional, customer-first approach Experience with occupied properties is a big plus A company van, fuel card, uniform and all tools are provided, along with consistent work and great team culture