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Package Description
Job Role
Senior Support Worker - Children's Residential
Location
Whitchurch, Shropshire (SY13). A Full UK Driving Licence is required.
Salary
£14.45 - £15.05 per hour*
Hours
39 hours per week (including overnights) + £62.64 per sleep‑in.
Important Requirements
Applications that do not meet these criteria will not be considered.
* NVQ/QCF Level 3 or higher in Residential Childcare
* A Full UK Driving Licence is essential
* Applicants must be at least 21 years of age
About the Role
In this vital and varied role, you will provide individualised care and support to the children and young people living in our homes. You'll build trusting relationships, help them feel safe, valued, and understood, while encouraging their growth and independence every step of the way. Your day‑to‑day responsibilities will include:
* Supporting children and young people with their emotional, physical, and social needs
* Accompanying them to appointments, school, and fun activities
* Delivering personal care and helping with daily routines
* Supporting with household tasks and maintaining a safe, nurturing environment
* Completing accurate, clear documentation and reports
* Always promoting their wellbeing and safeguarding them
What are we looking for?
* We want people who are naturally caring, flexible, and resilient.
* Great communication skills, positive and energetic.
* Ability to remain calm in sometimes challenging situations.
* A positive role model, wanting to spend time to encourage and build relationships.
* Able to share interests with our young people.
* You need to be able to work flexibly in caring for the children, which will include working shifts and sleep‑ins with full‑time hours available.
Why join us
* Annual Leave – Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
* DBS Check Paid – Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
* Qualifications & Career Development – Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
* Fair & Competitive Pay – As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
* Blue Light Card – At High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee.
* Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
* Care First – We care about your well‑being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you – confidentially and at no cost.
* Circle – Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has everything you need.
* NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group.
* Long Service Awards – It's our way of saying a heartfelt thank you for everything you do.
* Cycle to Work Scheme – You could save up to 42% on a brand‑new bike and accessories.
* Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children's homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programmes and confidence‑building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.
Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 21.
*Dependent on experience and qualifications
INDMA
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