Reporting to the JRO Quality Assurance Manager, a talented individual is sought to provide support in further development and delivery of the quality management and assurance system for the UCLH and UCL research portfolio within the JRO (Joint Research Office). A proactive self-starter with excellent organisation and analytical skills with a proven understanding of data systems. You will be responsible for maintaining systems for the tracking and analysis of research incidents reported via Trust or UCL platforms. These systems include but are not limited to recording each incident, tracker maintenance to include analysis of trends and preparation of reports as required. You will provide guidance and advice in respect of reporting research incidents together with specific incident advice. You will be included in our audit program to audit processes, systems and the non-commercially sponsored research studies within the JRO portfolio. You should demonstrate a pragmatic approach with proven excellent communication skills. You will be expected to communicate effectively with senior clinical researchers, academic researchers, colleagues from within the designated research units across the NHS Trust and UCL. The post holder will be required to maintain a good working relationship and a high level of customer service with the teams within the JRO, Trust, University as well as external stakeholders. 1. Liaise with investigators, UCLH and UCL research divisions and units to offer support and guidance relating to research incident reporting, process, guidance and SOPs. 2. Liaise with external stakeholders to provide quality advice and guidance on incident management, regulatory issues and research management in the implementation of research policy, e.g. implementation of the GCP regulations, HRA, Data Protection Act, UK GDPR, Human Tissue Act, Material Transfer, SOP’s and Policies relating to the JRO research portfolio. 3. Prepare reports for dissemination at regular Quality and Safety meetings to reflect reported research incidents, outcomes and analysis. 4. To report on trends within reported research incidents and provide analysis. 5. Ensure appropriate corrective and preventative action plans (CAPA) are recorded within trackers and JRO Quality Management System QMS 6. Maintain the online Quality Management System (QMS) of SOPs, associated documents and file notes. Track the compliance to the QMS of SOPs of the JRO teams using online logs. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: · University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) · National Hospital for Neurology and Neurosurgery · Royal National ENT and Eastman Dental Hospitals · University College Hospital Grafton Way Building · Royal London Hospital for Integrated Medicine · University College Hospital Macmillan Cancer Centre · The Hospital for Tropical Diseases · University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Sunday 17 May 2026 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .