Job Description : Hardware/ software technician ( Urgent requirement)
Pay: £15.99 PAYE + OT
Hours: 07:00 – 15:00 (7.5-hour shift, 30-minute lunch)
Role Type: Full time
Are you passionate about IT and looking to grow your career within a fast-paced, expanding organisation? We are seeking an FLS Engineer – Grade 2 to join our Maintenance Service Centre in Hatfield, supporting customers throughout the full device lifecycle.
The Role
You will be responsible for diagnosing, repairing, configuring, and staging a range of IT equipment including laptops, desktops, tablets, and mobile devices. Working in a high-volume environment, you will ensure devices are built, repaired, and prepared to meet customer SLAs.
Key Responsibilities
* Troubleshoot and resolve hardware and software issues
* Perform laptop, desktop, and mobile device repairs
* Install spare parts and carry out warranty repairs to OEM standards
* Stage and configure devices with predefined builds
* Manage and update service tickets accurately
* Maintain asset tracking and workshop organisation (6S)
* Escalate potential SLA risks to supervisors
What We're Looking For
* Experience repairing laptops, desktops, and mobile devices
* Familiarity with HP, Dell, Apple, and Lenovo systems
* Strong diagnostic and fault-finding skills
* Excellent organisation and attention to detail
* Ability to work independently and within a team
* Eligible to obtain Government SC clearance
This is a fantastic opportunity to join a growing organisation with strong year-on-year performance and real career development opportunities.
Apply today to take the next step in your IT engineering career.
Call Steve on 01462 670666
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