Bristol, Darlington, Leeds, Manchester, Wolverhampton Job Summary At the Ministry of Housing, Communities and Local Government (MHCLG), we work on things that make a real difference to people’s lives. We have over 3,500 staff who are based in 20 offices across the UK. Whether it's through the homes we live in, the work of local councils, or the communities we’re all part of, our work is central to the political agenda. With ambitious and far-reaching goals this year, there’s never been a more exciting time to join us. The Local Digital team sits within the Ministry of Housing, Communities and Local Government (MHCLG) and supports councils across England to deliver more secure, user-centred, cost-effective local public services through open, collaborative and reusable work. The English Devolution White Paper (published on 16 December 2024) set out the government’s vision for simpler local government structures. In February 2025 an invitation was issued to all councils in two-tier areas and small neighbouring unitary authorities to develop proposals for unitary local government. These will bring together lower and upper tier local government services in new unitary councils to deliver Local Government Reorganisation (LGR). As a Senior Community Manager you will be responsible for developing and owning a shared engagement strategy around Local Digital’s work to support councils from a cyber, digital and data perspective through the process of reorganising and setting them up for success as a unitary council. The strategy should have collaboration and co-design with the sector and partners at its heart. Job Description As the Senior Community Manager you will: Provide leadership and guidance in developing, shaping and implementing a shared engagement strategy for the Local Digital LGR work. Act as the team’s representative at various networks and events, including with senior stakeholders. Lead in championing the aims and ambitions of the whole Local Digital programme across the stakeholder community. Identify and pursue collaborative opportunities with key stakeholders across Government and the sector Collaborate with partners, communications teams, and service teams to elevate the profile of our any initiatives and encourage councils to utilise available services and support. Support the Service Owner, to assess and identify any gaps to shape the strategic direction and continuous improvement of the programme through engagement with the sector. Support the coordination of user research activities across the team As The Senior Community Manager You Will Provide leadership and guidance in developing, shaping and implementing a shared engagement strategy for the Local Digital LGR work. Act as the team’s representative at various networks and events, including with senior stakeholders. Lead in championing the aims and ambitions of the whole Local Digital programme across the stakeholder community. Identify and pursue collaborative opportunities with key stakeholders across Government and the sector Collaborate with partners, communications teams, and service teams to elevate the profile of our any initiatives and encourage councils to utilise available services and support. Support the Service Owner, to assess and identify any gaps to shape the strategic direction and continuous improvement of the programme through engagement with the sector. Support the coordination of user research activities across the team Person specification As The Senior Community Manager, You’ll Have Experience working with local government or wider public sector, particularly from a transformation, digital and cyber security perspective Experience working with senior stakeholders to communicate the value of a service. An ability to respond to challenges and push-back from these audiences. An ability to translate complex and technical concepts to non-technical stakeholders to communicate the purpose of a programme. Expertise working across agile teams and identifying areas for connection and collaboration Experience leading a team to deliver engagement activities An ability to identify opportunities for partnership working and driving collaborative working to deliver positive outcomes An ability to gather and synthesise insights to inform service development An ability to horizon scan, able to spot gaps in support and identify opportunities to fill them Alongside your salary of £56,167, Ministry of Housing, Communities and Local Government contributes £16,271 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here. Selection process details Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Application and Selection The application process will be split into 2 stages, testing the following Success Profiles: Behaviours, Experience, Technical Please ensure your CV does not contain any personally identifiable information. Note: We do not consider direct CV applications. All applications must be submitted via the provided application link. Important: Your CV and Cover Letter must be merged into a single document before uploading. Stage 1: Sift (CV) Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. In the event that we receive a large number of applications, we may conduct an initial sift using the lead sift question listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview. Lead sift question (Experience): Please outline your experience engaging with a range of different senior stakeholders in a complex environment to achieve a specific goal Stage 2: Interview Behaviours: Seeing The Big Picture, Communicating and Influencing, Delivering at Pace Experience: Experience questions will be based around the essential skills and criteria as listed in the job description. Technical: Technical questions will be based around the essential skills and criteria as listed in the job description. Sift and Interview Dates Sifting is envisaged to take place the week commencing 15th December 2025. Interviews are envisaged to take place the week commencing 5th January 2026 and are currently being held remotely via videocall. This could be subject to change. How We Recruit Find out everything you need to know before applying here Applying Sifting Interview Interview Results & Feedback Reserve List Near Miss Civil Service Grades We are a DCS, RIS & GPTWV employer Reasonable Adjustments How To Apply What you need to know before applying. You must review the following information from the MHCLG Career's Site before submitting your application. This step is essential to ensure your eligibility for the role and that your application is completed correctly. Security Clearance Requirements Civil Service Nationality Requirements Right to Work Artificial Intelligence Civil Service Code and Recruitment Principles CV Declaration Sponsorships Salary and Grade Existing Civil Servants Conflict of Interest Location and Flexible Working Fixed Term Contracts Internal Fraud Database - Internal Fraud Register Appeals and Complaints Conflict of Interest Security Clearance Requirements National Office: BPSS Feedback will only be provided if you attend an interview or assessment. Security People working with government assets must complete baseline personnel security standard (opens in new window) checks. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Digital Data Jobs Email : digitaldatajobs@communities.gov.uk Recruitment team Email : digitaldatajobs@communities.gov.uk