Case Manager / Relationship Manager – Complex Care
Location: Newton Abbot, Devon
Salary: £50,000 – £60,000 per year + bonus (OTE up to £80,000)
Sentra Care is exclusively partnering with a fast-growing, nurse-led provider of Complex Care services in the South West. We're looking for a Case Manager ready to take the next step into a Relationship Manager role. You will be combining your clinical expertise with the chance to shape how services grow and succeed.
This is not a replacement hire. It's a newly created role driven by growth. You'll be joining at an exciting time, with the opportunity to directly influence how services are delivered, how relationships are built, and how the organisation continues to expand across the region.
The Role
* Build and maintain strong relationships with case managers, deputies, legal professionals, and healthcare specialists.
* Act as a trusted advisor, understanding the challenges professionals face and how best-in-class services can support them.
* Represent the organisation confidently at events and meetings, showcasing a nurse-led, values-driven approach.
* Play a hands-on role in service design, ensuring packages meet and exceed client expectations.
* Work closely with the leadership team to identify growth opportunities and support ongoing transformation.
About You
* Currently working as a Case Manager (or with strong case management experience) and looking for your next step.
* Clinical background (Nurse, Occupational Therapist, or Allied Health Professional).
* Registered (or willing to register) with the Institute of Registered Case Managers (IRCM).
* Strong networking and relationship-building skills, with an ability to connect at all levels.
* A proactive, self-driven professional who thrives in a fast-paced environment.
What's on Offer
* Salary up to £60,000 + performance bonus (OTE up to £80,000).
* Clear progression opportunities as the service grows with the potential to build and lead a team.
* A permanent office base in Newton Abbot, Devon, working alongside a close-knit and supportive team.
* 23 days holiday + bank holidays (increasing with service).
* Pension, cycle-to-work scheme, health & wellbeing programme, and a range of employee perks.
* Regular social events and a culture built on collaboration, values, and care.
This is an exclusive opportunity through Sentra Care. If you're a Case Manager or health professional looking for a new challenge where you can combine your clinical expertise with service growth and leadership, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £50,000.00-£60,000.00 per year
Benefits:
* On-site parking
Work Location: In person