We are looking for a dynamic Access to Education Officer to support the local authority in facilitating the admission of children and young people from overseas and to manage statutory duties around Children Missing Education. The Access to Education Team covers a wide range of areas, including:
* Supporting newly arrived families to access school places.
* Children Missing Education.
* Licencing for Children in Entertainment and Employment.
Key Responsibilities
* Ensure children and young people from overseas access their entitlement to educational provision promptly.
* Investigate children missing education effectively.
* Maintain confidentiality when dealing with a wide range of enquiries.
* Communicate with customers from all backgrounds, sometimes in difficult situations.
* Plan, prioritise, and manage competing demands in a fast‑paced team.
* Use computer systems accurately and efficiently.
Qualifications
* Right to work in the UK; sponsorship is not offered.
* Eligibility for a DBS check under the Rehabilitation of Offenders Act 1974.
* Experience dealing with the general public, preferably in a front‑line service.
* Excellent communication and organisational skills.
* Polite and approachable manner when dealing with service users.
* Ability to work both collaboratively with a team and independently with minimum supervision.
* High level of computer literacy.
Benefits
* Competitive salary and benefits package; for more information see https://www.coventry.gov.uk/council-vacancies
Guaranteed Interview Scheme
* Members of the Armed Forces and veterans.
* Individuals currently in care or who have previously been in care.
* Individuals who consider themselves to be disabled or who have a long‑term health condition.
One Coventry Values
* Open and fair – we are fair, open, and transparent.
* Nurture and develop – we help and encourage everyone to be their best.
* Engage and empower – we talk and listen to others, working together as one.
* Create and innovate – we embrace new ways of working to continuously improve.
* Own and be accountable – we work together to deliver the best services for our residents.
* Value and respect – we put diversity and inclusion at the heart of all we do.
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