We are seeking a proactive and detail‑focused Administrator to support the processing of transfers for GIAs, ISAs, Pensions, and Trusts. This role plays a key part in ensuring a smooth, positive experience for our clients as they move their investments to Raymond James Wealth Management. The successful candidate will contribute across a range of tasks within the department, adapting to business needs and collaborating closely with colleagues.
Key Responsibilities
1. Facilitate the efficient transfer of client portfolios to Charles Stanley, including tax‑wrapped accounts, taxable trading accounts, own‑name funds, and OEICs.
2. Support the movement of collectives to and from external trading platforms.
3. Monitor, progress, and chase outstanding transfers to ensure completion within agreed SLAs.
4. Manage and triage the team mailbox by responding to or assigning transfer‑related queries promptly and professionally.
Qualifications & Experience
5. Experience or understanding of custodial duties within a Wealth Management environment is beneficial but not essential.
6. Experience with stock migration and tax‑wrapped products is advantageous.
7. Knowledge of ISA regulations, including APS transfers, is preferred.
8. Educated to A‑Level or equivalent—or relevant professional experience.
Knowledge & Skills
9. Understanding of Custody and Transfer‑In Administration is an advantage.
10. Familiarity with the Equisoft Transfer Gateway system is helpful.
11. Awareness of CASS rules and Anti‑Money Laundering requirements.
12. Strong IT literacy, including proficient use of MS Word and Excel.
13. Flexible and resilient, with the ability to manage seasonal peaks and work to tight deadlines.
14. A collaborative team player with strong interpersonal skills.
15. Excellent organisational abilities, with the capacity to prioritise and manage multiple tasks.
16. Self‑motivated, with clear and confident communication skills.
17. High attention to detail and accuracy in a fast‑paced environment.