Job Description
Customer Service Assistant / Sittingbourne / Hybrid \nMy client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.\n \nRole & Responsibilities:\n\nCommunicating with clients and providing excellent service\nProcess sales orders and purchase orders\nGeneral administration duties\nCreating packing lists and export documentation\nUpdating customer databases\nPreparing reports on KPIs\nAttending customer meetings with internal and external stakeholdersEssential Skillset: \n\nExperience working on export documentation\nGood knowledge of Microsoft Office applications especially Excel\nExperience on ERP systems/databases\nGreat customer service skills\nExperience of communications with customers both on the phone and writtenBenefits: \n\nHybrid working following completion of training period\nOn site gym\n25 days holiday plus bank holidays\nFlexi time policy\nTeam events\nFuture progression opportunitiesCustomer Service Assistant / Sittingbourne / Hybrid
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