THIS IS AN ENTRY LEVEL POSITION INTENDED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING TO START IN THE WORLD OF WORK.\n\n Have you recently left school?\n\n Are you interested in starting a career in administration?\n\n Do you want to earn money while you learn on the job and work towards a Level 6 Business and Administration SVQ?\n\nA friendly, supportive medical practice based in Edinburgh is looking to appoint an enthusiastic and motivated Modern Apprentice in a Medical Administrator role.\n\nThis job will involve reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required and liaising with staff and external agencies.\n\nThis opportunity is for a Modern Apprenticeship on a 14 month contract but the Practice would be open to offering a permanent role for the right candidate on completion of the Apprenticeship.\n\nResponsibilities include:\n Processing requests for appointments and prescription requests\n Answering incoming phone calls, transferring calls or dealing with the callers request appropriately\n Effectively signposting patients to the appropriate healthcare professional depending on the presenting condition\n Initiating contact with and responding to, requests from patients, team members and external agencies\n Administration of patient records\n Inputting data into the patientâs healthcare records as necessary\n Managing all queries as necessary in an efficient manner\n Carrying out system searches as requested\n Maintaining a clean, tidy, effective working area at all times\n Monitoring and maintaining the reception area and notice boards\n Supporting all clinical staff with general tasks as requested\n Monitoring of stationery supplies\n Contribute ideas and suggestions to the smooth running of the reception and administrative functions\n\n You will work towards completing a Business Administration Apprenticeship. This SVQ is at SCQF Level 6 and suitable for those who may be relatively new to an administration role but is also suitable for an experienced administrator. The training is delivered via on the job learning and regular observations. Essential Skills:\nA confident and friendly approach when welcoming patients into the practice, some of whom may be vulnerable people.\nA strong multi-tasker, confident with good communication skills and well organised.\nYou will act as a problem solver and use your initiative when faced with a wide range of queries.\nA high level of attention to detail will be needed when dealing with sensitive information in relation to patients health.