We have an exciting opportunity for an experienced Events Assistant from a wedding, conference and banqueting background to support the Events Manager.
The hours for this role are scheduled on a rota basis, most events are in the evenings and weekends; however we can offer flexible hours
Overview of the role
The purpose of the role is to support the Events Manager and Sales Team in keeping our guests happy, holding food and drink tastings and ensure a smooth and perfect running of their special day.
Key Duties and Responsibilities
* Able to work in all areas of Food and Beverage including Bar, Restaurant, Conference and Events
* Welcome guests in a polite and friendly manner
* Demonstrate an in-depth knowledge of all beverages and menu items enabling you to answer guest queries with confidence
* Responsible for opening and closing duties including the set up and break down of stations, clearing and re-setting of rooms and checking tables before service is provided
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Up-sell with latest company incentives
* Ensure compliance of brand standards
Events Assistant Experience:
* Previous experience in a similar guest facing role
* Excellent organisational and time management skills with attention to detail
* Be empowered to use your initiative to ensure guest satisfaction
* Ability to work under pressure, whilst maintaining a positive and can do attitude
* Guest focused with a genuine passion for delivering sensational service
In exchange we can offer you a great pay check, a fun but hardworking environment and the chance to work with some downright nice people. PLUS MORE
* Enjoy 50% family and friends discount for up to 6 friends across all VEL brands
* Enjoy 50% family and friends discount at Rare Birds Hotels
* Exclusive online benefits giving you a full range of benefits, rewards and perks
* Flexible shift patterns
* Free meals from our tasty menu during shifts
* Company Pension Scheme
About Us
COPPA CLUB STREATLEY
Our 380-cover restaurant is nestled on the river, and housed in the Swan at Streatley. Outside, landscaped gardens and a large riverside terrace will provide stunning views across the Thames. Our guests can choose from a variety of spaces including lounges, bars and dining areas to relax, entertain and enjoy our all-day menu.